Business Continuity Disclosure

At Ken Stern & Associates (“KSA”), we recognize how heavily our clients rely on our systems and services. We also recognize that the unexpected can and does occur – from simple situations to major outages. KSA has developed a Business Continuity Plan (“Plan”) that explains how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions are unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our Business Continuity Plan.

KSA’s Business Continuity Planning Guidelines

KSA has developed a Plan that includes the ability to recover from situations including, but not limited to, unplanned evacuations, power outages, fire, severe weather, intentional acts, and any facilities failures that may cause business interruption. The Plan is designed to account for business interruptions of various lengths and scope and require that KSA is able to recover critical functions according to their time criticality. KSA does not provide specific detail in this notice in order to maintain a secure and effective Plan.

KSA’s business continuity planning includes the following:

  • Data back-up and recovery
  • All mission critical systems
  • Financial and operational assessments
  • Alternative communications with clients, employees and regulators
  • Alternate physical location of employees
  • Critical supplier, contractor, bank and counter-party impact
  • Regulatory reporting
  • Assuring our clients prompt access to their funds and securities if we are unable to continue our business
  • Varying Disruptions


Significant business disruptions can vary in their scope, such as telecommunications outage, fire damage, natural disasters that affect a city or region(s), a terrorist attack, or a regional power outage. Depending on the severity of the business disruption, we have designed our Plan to recover and resume business as quickly as possible.

Additional Measures

KSA also mitigates risks to reduce potential issues and impact. In the event of an outage, KSA has tested plans to support recovery of its critical business functions. In addition to following the guidelines stated in the list above, KSA’s recovery Plan also includes the following:

Designated Contingency Sites:

There are pre-established, tested processes for rerouting of critical telephone numbers. In the event of a site outage, customers should experience minimal downtime in their ability to contact KSA.

Directly Contacting Us

If after a significant business disruption, you cannot contact us as you usually do at (800) 529-2884, you can access your funds or securities by contacting Charles Schwab or Fidelity directly. If you cannot access your account(s) through these means, our website should provide updated information on what we are doing to quickly recover and resume business.

Access to Your Funds and Securities

A site outage should not affect your ability to have access to your available funds and securities, as KSA’s Plan is designed to ensure sustained service. However, your ability to trade securities may be impacted by market events outside of KSA’s control, such as when the market was closed following the September 11th tragedy of 2001.

Ongoing Review

Please note that KSA’s Plan is reviewed as necessary, and at least annually, to ensure it accounts for technology, business and regulatory changes, operations, structure or location.

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Ken Stern & Associates (“KS&A”) is an SEC Registered Investment Adviser. However, such registration does not imply a certain level of skill or training and no inference to the contrary should be made.Asset Planning Solutions is a Licensed Insurance Agency CA Insurance # OB95262

KS&A and its employees are not tax professionals, information provided in this publication is not to be considered tax advice.
KS&A recommends that you consult a tax or an estate planning professional if you feel that these services are necessary for your situation. Information provided reflects the views of KS&A as of the date of this presentation. Such views are subject to change at any point without notice. KS&A obtained the information provided herein from third party sources believed to be reliable but it is not guaranteed. Information contained herein is provided for informational purposes only and should not be considered investment advice or a recommendation to buy or sell any securities. Any forward looking statements or forecasts are based on assumptions and actual results are expected to vary from any such statements or forecasts. No investment decision should be made based solely on any information provided herein. KS&A has not taken into account the investment objectives, financial situation or particular needs of any individual investor. There is no assurance that any financial strategy will be profitable or successful in achieving your financial objectives. Investments in foreign securities may be affected by currency fluctuations, differences in accounting standards and political instability. These risks are more significant in emerging markets (or concentrations within a single country) and are subject to greater risk of loss and volatility and may not be suitable for all investors. Past performance is no guarantee of future returns.
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